Canterbury Festival is committed to protecting and respecting
your privacy. This page discloses our data protection,
privacy and cookie practices.
What are cookies?
Cookies are small data files which are placed on your computer or
other mobile or handheld device (such as smart phones or tablets)
as you browse websites. They are used to remember when your
computer or device accesses the website and they allow us to track
numbers of visitors, location of browsers and the type of device
used to access the site which helps us to improve our service for
you as well as assist in our audience analysis.
The cookies used on this site do not collect or record
information on users' name, address or other contact details and
will not able to identify customers.
Analytics for the reasons mentioned above.
You can find out more about the cookies used by Google Analytics
Our box office site is run through The Marlowe Theatre
you are purchasing tickets and to allow the transactions to go
through. You can see the Marlowe's Privacy & Cookies Policy here.
The cookies stored on your computer or other device when you
access this website are set by Google Analytics to help with our
marketing activities and the Marlowe Theatre to enable customers to
a make purchases on our website and both are operating on behalf of
What are cookies used for?
The main purposes for which cookies are used are:-
For technical purposes essential to effective operation of
website, particularly in relation to on-line transactions.
To enable Canterbury Festival to collect information about the
browsing habits and activities of customers.
Social Media Cookies
As a website user, you may have third party cookies from social
networks such as Facebook or Twitter stored in your browser.
Cookies may be created when you select to stay logged in to these
networks, or when you agree to their privacy policies which often
give consent to these networks displaying related information. If
you do not wish to share your information, it is recommended that
you log out of these networks.
How do I disable cookies?
If you want to disable cookies you need to change your website
browser settings to reject cookies. How to do this will
depend on the browser you use and we provide further detail below
on how to disable cookies for the most popular browsers:-
For Microsoft Internet Explorer:
Choose the menu 'Tools' then 'Internet Options' then select the
Select the setting the appropriate setting
For Mozilla firefox:
Choose the menu 'Tools' then 'Options' and then click on the
Find the menu 'Cookie' and select the relevant options
What happens if I disable cookies?
This depends on which cookies you disable, but in general the site
may not operate properly if cookies are switched off. If you
disable all cookies you will be unable to complete a purchase on
We use personally identifiable information about you (and
information which cannot be used to personally identify you) to
improve our sales and marketing, to analyse site usage, to improve
our content and product offerings and to customise our site's
content, layout, and services.
If you sign up for a newsletter or other service and explicitly
indicate that you agree to being contacted by us for marketing
purposes, we may use your email address to send you newsletters or
Your personal information is stored in our databases and may be
transferred outside the European Economic Area to the United States
of America where it will be stored for the purposes of processing
newsletter broadcasting by our subcontractors. By submitting your
information, you consent to this transfer.
Our regular email newsletters and other communications will
include a link which will enable you to remove your details from
our mailing database. You may also contact us directly to request
that your details are manually removed at any time.
Newsletters, surveys and competitions
From time to time we may request information from you via surveys,
competitions or for a particular service such as a newsletter
sign-up. Participation in these surveys or contests is completely
voluntary. Information requested may include contact information
and additional contextual information which may help us to learn
more about you and your interests. In the case of competitions, we
will not publish winners' details on the website though on request
we will provide details of any winner's name and organisation. If
the survey or contest has a sponsor then, with the user's consent,
we may share information given by entrants with the sponsor.
We do not sell or rent any personally identifiable information
about you to any third party.
We cannot ensure that all of your private communications and
other personally identifiable information will never be disclosed
We may, for example, be forced to disclose information to the
government or third parties under certain circumstances, or third
parties may unlawfully intercept or access transmissions or private
communications. We can (and you authorise us to) disclose any
information about you to law enforcement or other government
officials as we, in our sole discretion, believe necessary or
appropriate, in connection with an investigation of fraud,
Intellectual Property Rights infringements, or other activity that
is illegal or may expose us to legal liability.
Suppliers and Other Service Providers
From time to time we may use third party Suppliers and Service
Providers to facilitate our services. Where any Service Provider
collects information directly from you, you will be notified of the
involvement of the Supplier or Service Provider, and all
information disclosures you make will be strictly optional.
If we are going to use your personally identifiable information
in a manner different from that stated at the time of collection we
It is assumed that you accept such changes if you continue to use
the site and services. If you do not accept such changes then you
should contact us should you wish to have any of your details
Canterbury Festival, 8 Orange Street, Canterbury, Kent CT1 2JA.
Telephone: 01227 452853. Email: firstname.lastname@example.org.
24 May 2012