We are delighted to launch our own Box Office with an online, in-person and over the phone service available. The majority of events will now be bookable directly through Canterbury Festival.

Tickets for events taking place at The Marlowe must be purchased from The Marlowe Box Office. Tickets for Umbrella events should be booked via each individual organiser.

Canterbury Festival Box Office

Priority and general booking dates will be announced soon. Sign up to our mailing list to keep up to date with the latest news and announcements.

Secure online booking is available for Canterbury Festival events 24 hours a day via our What’s On page.

By Phone
Call: 01227 457568

In Person
Canterbury Festival Box Office
Festival House, 8 Orange Street
Kent CT1 2JA

Box Office Opening Times
The Box Office is currently open for phone or online bookings only. Our opening hours for phone bookings and enquiries are 11am – 4pm, Monday – Friday.

Payment Methods
Debit and credit card payments can be made online, over the phone or at our Box Office in person. Cash payments can be made at the Box Office only.

Ticket Collection and Postage
Tickets can be collected from the Box Office during opening hours up to 24 hours prior to an event. On the day of the event, tickets will be available for collection from the venue, a minimum of 30 minutes beforehand.

Please note that there is an additional charge of £1 to receive your tickets by post. Please check your tickets on receipt.

Box Office for Events at The Marlowe

The Marlowe Theatre
The Friars
Kent CT1 2AS

Tel: 01227 787787
Opening Times: Mon – Friday 10am-6pm / Sat, 10am-5pm

Canterbury Festival Ticket Information

Concessions, where applicable, are detailed in the ticket price sections of each listing. Proof of status may be required.

The Festival aims to provide excellent access for our visitors. We are however, restricted by the design of the some of the older buildings, meaning that our venues have varying levels of accessibility. An access overview can be downloaded here. Alternatively, contact the Box Office to discuss your access needs. The Festival cannot accept responsibility for accessibility of Exhibitions, Artists’ Open Houses Trails and Umbrella events.

Refund Policy
In unavoidable circumstances, Canterbury Festival reserves the right to alter artists or programme content. We regret that tickets cannot be exchanged or money refunded unless an event is cancelled.

To view the full terms and conditions click here.