due to social distancing regulations and the compact size of the Festival Office, we have made the decision to limit our Box Office service to online and phone bookings only. If you are unable to book using either of these methods, please contact us on 01227 457568 and we will arrange an appointment for you to visit in person.

Canterbury Festival Box Office

Priority booking for Festival Friends will open on Thursday 3 September at 11am.

General bookings will open on Monday 14 September at 11am.

Online
Secure online booking is available for Canterbury Festival events 24 hours a day via our What’s On page.

By Phone
Call: 01227 457568

In Person
Canterbury Festival Box Office
Festival House, 8 Orange Street
Canterbury
Kent CT1 2JA

Box Office Opening Times
Tuesday 1 September – Friday 16 October, Monday – Friday, 11am – 4pm

Saturday 17 October – Saturday 31 October, Monday – Sunday, 11am – 4pm

Payment Methods
Debit and credit card payments can be made online or over the phone. Cheques should be made payable to Canterbury Festival.

Ticket Collection and Postage
We encourage customers to utilise our e-ticket / print at home option where possible. Alternatively, tickets can be posted for a charge of £1. Please check your tickets on receipt.

Canterbury Festival Ticket Information

Concessions
Concessions, where applicable, are detailed in the ticket price sections of each listing. Proof of status may be required.

Access
The Festival aims to provide excellent access for our visitors. We are however, restricted by the design of the some of the older buildings, meaning that our venues have varying levels of accessibility. An access overview can be downloaded here. Alternatively, contact the Box Office to discuss your access needs. The Festival cannot accept responsibility for accessibility of Exhibitions, Artists’ Open Houses Trails and Umbrella events.

Refund Policy
In unavoidable circumstances, Canterbury Festival reserves the right to alter artists or programme content. We regret that tickets cannot be exchanged or money refunded unless an event is cancelled.

To view the full terms and conditions click here.